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Please feel free to email us with any questions at This e-mail address is being protected from spambots. You need JavaScript enabled to view it
TO PLACE AN ORDER There is a $50 minimum order. To place an order, please send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it with ORDER in the subject line. Please include the items that you are interested in along with your SHIPPING ADDRESS and PHONE NUMBER. We will then send you an invoice through Pay Pal with the total order amount.
PAYMENT
GUARANTEES AND DOA'S Corals are guaranteed for Live Arrival unless otherwise stated. Package MUST be signed for in order to receive Alive Arrival Guarantee - NO EXCEPTIONS. Mad Frags will not be held responsible for dead coral due to a shipping company error or after it has been introduced to a new tank. Sometimes a coral will pale in color due to shipping stress. A full recovery is expected in 1 to 2 weeks in optimum conditions. This does not constitute a dead coral. In the rare event that a coral is dead upon arrival, you must contact Mad frags within 2 hours of receiving the package along with a photo of the coral - NO EXCEPTIONS. DO NOT take the coral out of the original bag or guarantee will be void. If the coral is dead and the instructions are followed properly, Mad Frags will issue a credit for the lost coral(s) (shipping and box fee not included). Credits must be used within 2 months. ABSOLUTELY NO REFUNDS! Please remember that you are assuming any and all liability for detrimental effect that the frag(s) may endure, such as color changes, growth rate, etc due to the varying environment of aquariums. By placing an order, you agree to these terms.
CORAL REWARDS: To help show our appreciation to our customers, we are offering a Coral Rewards Program shown below: - Purchase $100 - $150 in livestock, receive a $5 credit towards your next order. - Purchase $151 - $250 in livestock, receive a $10 credit towards your next order. - Purchase $251 - $350 in livestock, receive a $15 credit towards your next order. - Purchase $351 - $450 in livestock, receive a $20 credit towards your next order. - Purchase $450 or more in livestock, receive a $25 credit towards your next order. Credits must be used within 60 days of original purchase. Purchases must be $100 or more in order to use the credits. Credits cannot be used on sale items.
PRICES AND SALES All prices and sales are subject to change without notice. |
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